Wild Places Publishing is registered with the Information Commissioner's Office under the Data Protection Act 1998 (to be replaced on 25 May 2018 by the General Data Protection Regulation) and takes matters of privacy seriously. The following document details how we may collect and use your information, and explains why we ask for that data.
When you register with the Site, as well as your address we ask for your phone number and e-mail address. As well as using these details to enable delivery of goods, we may use them to readily make contact in case of a problem such as requiring clarification of an order or subscription.
Address: Your name and address is required by Barclaycard, our merchant service provider, to securely check your payment details, and by Wild Places Publishing to supply goods that have been ordered. At no time does Wild Places have access to, or see, any of your payment details other than your name and address.
E-mail: Your e-mail is required so that a confirmation of order may be sent to you by Wild Places and by Barclaycard, our merchant service provider.
Telephone: If you order a number of items that have a high combined weight or volume we may use a courier to deliver them; couriers commonly require a phone number before accepting a contract to collect and deliver an order. For those who wish not to release a phone number, although the software is set to 'require' a number is entered, it will accept a string of '0's. Please note, however, that in this case it is possible that an order may be delayed if a clarification is required.
We do not release any information to any other company or individual, other than those legitimately requiring information to process your order. We will never sell such information.
The GDPR regulations require that we make it clear that you may request amendments to or deletion of any data about you that we hold. This information, which relates to your name and contact details and items ordered, has always been subject to being amended or deleted at your request, so in this sense there is no change. Specifically, you have the:
In particular note, as is highlighted elsewhere on this site, the database used to post Descent subscriptions is maintained separately by Wild Places Publishing and duplicates details of your contact information that you entered in your Account, as well as subscription-related data. If you alter your address in your Account (data rectification) you must tell us separately to ensure the subscription database is also updated. If you request deletion of your account, we will be notifed of this automatically and will also delete your subscription details.
The following information expands and adds to the above.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, e-mail address, postal address, phone number and (through a secure payment gateway that does not release critical information to Wild Places Publishing, such as your card number) credit card information. Users may, however, visit our Site anonymously as a visitor. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can refuse to supply personal identification information, but this may prevent them from engaging in certain Site-related activities (such as making a purchase or taking out a subscription). Users are able to delete all personal information from the site by visiting their Account or using the GDPR button. For full deletion from the subscriptions database, which is maintained separately, please make a direct request.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and internet service providers, and other similar non-personal information. To help control the rising level of spam received by the site, and for added security, you may encounter a Google Recaptcha on personal pages such as where you log in and when sending us an e-mail. Google looks at non-personal information such as your computer hardware to assess whether you are a human or robot, if you use this feature. This non-personal information may be aggregated to allow us to learn more about how our site is used, but it is not linked to identifiable individuals.
Most browsers allow you to refuse to accept cookies and to delete cookies, though browsers differ in their precise methods of doing so. Information about how cookies are stored by your browser may be found as follows:https://support.apple.com/kb/PH21411
Wild Places Publishing may collect and use Users personal information for the following purposes:
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service for that order. We do not share this information with outside parties except to the extent necessary to provide the service and deliver goods.
- To send periodic e-mails
We may use the e-mail address to send a User information and updates pertaining to their order; these may be automated by our software. It may also be used to respond to enquiries, questions, and/or other requests. In addition, it may be used for reminders for subscription renewals through a newsletter or similar: we will only do so through a newsletter if you have opted in (by default, you are opted out of any newsletter when you create an Account and can alter this, either in or out, through your Account).
Your data (including your e-mail) may be retained beyond the period of any elapsed subscription, but it can be deleted by you from your Account or by Wild Places if you request this in writing.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, transaction information and data stored on our Site. Please note that your login password details are automatically encrypted and Wild Places Publishing has no means of reading these; we are unable to respond to requests to supply you with your login details if you lose them. The software permits you to request a password reminder and to change it. Even so, we cannot guarantee the security of any data you disclose online. You accept the inherent security implications of sending information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.
Sensitive and private data exchange between the Site and its Users is made over a secured communication channel operated by a secure payment gateway, Powered by Barclaycard, and is encrypted and protected with digital signatures. Wild Places Publishing is never in possession of credit card details such as the number, date or security code.
Applicable data protection law:
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We do not pass any information to third parties, other than those already described as required to fulfil your orders.
By using this Site, you signify your acceptance of this policy and consent to the use of any information provided by you, collected from you or derived from the information you choose to provide or is gathered anonymously for non-identificable aggregation purposes. You have the right to withdraw your consent at any time by requesting deletion of all information we hold about you (or deleting this yourself), as described above. If you do not agree to this policy, please do not use our Site. Your continued use of the Site will be deemed your acceptance of any changes.
This privacy notice has been based on UK law and incorporates the GDPR. If you are subject to more stringent data protection legislation please refrain from using this website or any of our services.
Wild Places Publishing
PO Box 100
+44 (0)1873 737707
or by e-mail
This document was last updated on 20 May 2018