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Your Security Matters ...

Security is a massively important factor on any website and we at Wild Places Publishing would like to tell you more about the measures that we use to protect you and your information when you visit our site and place an order.

The first thing to notice is the green padlock that appears in your browser, right at the start of the address. This goes with the address itself, which starts with https (the 's' indicates a secure site). With this designation, you know that all the data that flows between your computer and this site, and vice versa, is encrypted; nobody can read the scrambled data while it is in transit.

To use the website, we ask that you acknowledge that we may use cookies. These are small files placed on your computer that help to make the website function - you can delete these as you wish, or block them using your browser's settings, but this may prevent some aspects of the site working correctly. Cookies are used to ensure that things like your shopping basket work properly and avoid some messages from repeatedly appearing (like the one asking you to accept cookies). Wild Places does not place advertising cookies on your computer.

You are invited to register with the site; indeed, you must do so to place an order, because at minimum we will need your address to post your order and if you use a card for payment, the merchant banks will use this information as part of their checks against possible fraud. Your password for your account is encrypted and we at Wild Places have no means of reading this: you are able to reset your password if you forget it, but as part of the security measures we cannot tell you anything about it or do this for you.

BarclaycardWhen you make a payment, this is handled by Barclaycard with all the security layers that this implies. Your card details are entered into software that is authorised by Barclaycard and at no time are these visible to Wild Places or stored by us. You may be asked to go through a 3D Secure (or equivalent) stage while making payment; this is entirely controlled by Barclaycard, which uses encrypted technology to check your card details against records with your own bank. This is an anti-fraud step that protects the use of your card. In addition, Wild Places has to comply with regular security checks on the website.

We are registered with the Information Commissioner's Office under the Data Protection Act 2018, which controls what information we are allowed to store and how it may be used. We do not release your details to any other company, other than to supply any order you make (such as the services of Royal Mail) or send emails (which necessarily require that these pass through computers owned by other companies).

To help speed up delivery of pages to your computer, we use the services of a Content Delivery Network that assembles pages ready to send as required. The goal of a CDN is to increase security and enhance the performance of the website, both benefiting you. The CDN includes a daily security report for us to respond to, plus 'intelligent threat protection' against any malicious code (malware), stopping this before it can cause any damage.

Finally, as well as anti-virus software installed on the computers hosting our website, we use SiteLock, which runs a daily sweep of pages to ensure they are free of malware. You will see the date of the most recent check in the badge and additional information if you click on the logo.
Website security

In short, we do our best to ensure that your data is secure. For more information please also see our FAQs and Privacy Policy.